In a move to help its consumers take better control of their energy usage, Tata Power, has rolled out a new service ‘Know Your Electricity Consumption’ that allows its customers to view their power consumption trend through an online dashboard.
The company in a statement issued to the media said, consumers of Tata Power, can view power consumption for any given month, day and hour at the click of a button, thus helping them have a better understanding of their electricity usage patterns and take corrective measures to reduce their power bill. An additional benefit ensures that consumers can better manage their demand and reschedule their activities to avail Time of Day (ToD) tariff incentives including controlling power factor and thus incentives themselves.
Irregular spikes in energy consumption data will also help customers keep an eye on power theft which is not uncommon in some markets in the country.
The new “Know Your Electricity Consumption” service of providing daily energy consumption analytics, is offered to residential, commercial and industrial consumers of Tata Power who are on automated meter reading (AMR) mechanism,. Consumers can access their consumption data through a weblink or receive periodic update on e-mail from Tata Power.
The company had done extensive testing and analysis of load data to ensure that feedback on electricity consumption shared with customers is of the highest possible integrity and adds value to consumers.
“This AMR-based service is part of our larger digital initiatives which reaffirms our philosophy of keeping customers’ interests at the core of everything we do,” according to Minesh Dave, President-T&D, Tata Power.
Irregular spikes in energy consumption data will also help customers keep an eye on power theft which is not uncommon in some markets in the country. While the AMR-based system cannot stop power theft by itself, it will provide a clearer view of consumption patterns, thus empowering customers to take corrective action without delay
This service is complemented by a range of digital offerings from Tata Power such as bill payment and support services like Tina, the voice-based chatbot powered by Google launched earlier this year.
(Featured photograph is for illustration only.)