The aggregate technical and commercial (AT&C) losses of power distribution utilities improved year-on-year to stand at 20.93 per cent in FY20, according to a recently-released report by Power Finance Corporation.
Tata Power, in a release, said that it has deployed a unique feature called ‘Mobile-GIS assisted system for Restoration and Care’ (maRC) for its Mumbai customers. It is a digitally automated and cost-effective system for the complete “customer trouble call management” including quality and effective tracking related to power cut or outage complaints.